Fidelity Private Banking, a Division of Fidelity Bank
Plc. has been recognized as the “Best Private Bank
in Nigeria 2014” in the Global Private Banking
Awards organized by Professional Wealth
Management (PWM) and The Banker magazines,
publications of the Financial Times Group, one of the
world’s leading business news and information
organizations. This was announced at the 6th Annual
Global Private Banking Awards which took place in
Geneva, Switzerland on Wednesday, October 29th
over a gala dinner.
Speaking after the award ceremony in Geneva,
Managing Director/Chief Executive Officer, Fidelity
Bank Plc. Nnamdi Okonkwo said that the award is a
recognition of excellence, achieved through
commitment to the ideals of Fidelity Bank and noted
that it is in line with the bank’s vision: To be No.1 in
every market we serve and every branded product
we offer. Okonkwo who was represented by the
Executive Director, Corporate Banking, John Obi
pointedly said that the award simply translates to
walking the talk. “It is a joyful moment for me that my
team was recognized as the best in Nigeria. It is a
fulfillment of destiny for the Bank. This is the type of
goodwill that money cannot buy. No amount of
advert can attract such reward”.
While not under estimating competition in the
industry, Okonkwo disclosed that the bank has put in
place measures to continually improve its services
and stay ahead of competition. “Getting to the top is a
lot easier than retaining same position. Private
Banking team is already working closely with our
Strategy, Innovation & Business Transformation unit
to ensure we maintain our top spot come 2015 and
beyond”. He stressed that the bank is already
focusing on the areas it needs to improve, while not
losing sight of the areas it scored high. “I mean the
criteria used in determining the winner. Needless to
say, that we should remain creative and stay ahead of
competition!” He paid tribute to staff and
management of the Bank for their support and
customers for their patronage and loyalty to the
Bank.
It is significant to mention that this year is the first
time the organizers considered the Nigerian market
in their Annual Global Private Bank Award which
covers Europe, Asia, North America, Middle East,
Latin America and Africa with Fidelity Private Banking
beating other Nigerian Private Banks to become the
first ever Private Bank in Nigeria to place its brand on
the award’s nameplate.
How services are delivered was a key factor
considered by the independent panel in the one-
month intensive judging process for the awards. This
involved gathering series of detailed information on
KPIs, portfolio management, asset allocation, due
diligence, risk management, growth strategies,
customer service, innovation and ethical factors.
PWM, the organiser of the award said that excellent
service delivery was a key component of the criteria
considered by the independent panel in the one-
month intensive selection process for the awards.
This involved gathering series of detailed information
on KPIs, portfolio management, asset allocation, due
diligence, risk management, growth strategies,
customer service, innovation and ethical factors.
Scorpio Partnership, a leading market research and
strategy consultancy firm handled the qualitative
analysis which was instrumental in deciding the
winning bank.
Fidelity Private Banking has been in existence since
1996 with presence in Lagos and Abuja. Notable for
its strong brand and high service standards, they
cater for needs of the high net-worth individuals in
the society whose needs are peculiar and can be
complex. They ensure their financial objectives are
met by preserving their wealth for future
generations.